1. General Policy

• Registration fees for events are generally non-refundable.
• Participants should ensure they are able to attend the event before completing registration.

2. Eligibility for Refunds

• Refunds will be considered only under the following conditions:
  • Event Cancellation: If the event is canceled by C-SAFE due to unforeseen circumstances, all registered participants will be fully refunded.
  • Event Rescheduling: If the event date is rescheduled and the participant is unable to attend on the new date, a refund request can be submitted.

3. Refund Request Process

• Refund requests must be submitted within 7 days of the event cancellation or rescheduling announcement.
• To request a refund, participants should contact us via [ info@ccybersecurity.live ] and provide the following details:
  • Full name
  • Contact number
  • Reason for the refund request

4. Refund Processing

• Approved refunds will be processed within 7-14 business days after approval.
• Refunds will be credited back to the original payment method used at registration.

5. Non-Refundable Situations

• No refunds will be provided in the following cases:
  • Participant’s Personal Reasons: Inability to attend due to scheduling conflicts, travel issues, or personal commitments.
  • Disqualification: If a participant is disqualified from the event due to a violation of event guidelines or the Code of Conduct.
  • Late Arrival: Participants arriving after the event start time may not be eligible for a refund.

6. Contact Information

• For any questions or issues regarding refunds, please contact us at [ info@ccybersecurity.live ] or through our Contact Us page.